Privacy Policy

Welcome to wxwinf.com. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website or place an order. Please read this policy carefully before using our website or submitting any personal information.

By accessing or using this website, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue using our website.

1. Who We Are

wxwinf.com is an online apparel store operated by LinkJet Trading Limited, a company incorporated in the Hong Kong Special Administrative Region. We sell blank cultural T-shirts, blank polo shirts, blank vests, and related apparel products.

For all privacy-related inquiries, the data controller responsible for your personal data is LinkJet Trading Limited. Our contact details are listed at the end of this document.

2. Information We Collect

We may collect the following categories of personal information when you use our website or services:

• Identity and Contact Information: Your name, email address, phone number, and company name (where provided), particularly when you register an account, submit an inquiry, or place an order.
• Shipping and Billing Information: Delivery address, billing address, and related logistical details required to process and fulfill your order.
• Order and Transaction Information: Details of the products you purchase, order quantities, size selections, color preferences, and payment transaction records.
• Communication Records: Emails, messages, or inquiries you send to us, including customer service conversations and feedback.
• Technical and Usage Data: IP address, browser type, device type, operating system, pages viewed, time spent on the website, referral URLs, and other standard website analytics data collected automatically when you visit our website.
• Cookie and Tracking Data: Data collected via cookies and similar technologies as described in Section 7 below.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Order Processing and Fulfillment: To process your orders, coordinate dispatch, arrange shipping, and provide order status updates.
• Customer Support: To respond to your inquiries, handle complaints, manage returns or exchanges, and provide after-sales assistance.
• Account Administration: To create and manage your account, verify your identity, and maintain your order history.
• Payment Processing: To facilitate secure payment transactions through our payment service providers.
• Service Improvement: To analyze usage data, understand customer preferences, improve our product range, and enhance website functionality.
• Legal Compliance: To comply with applicable laws, regulations, court orders, or lawful requests from government authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other unlawful activities.
• Marketing Communications: To send you promotional emails, product updates, or special offers where you have opted in or where permitted by applicable law. You may unsubscribe at any time.

4. Legal Basis for Processing

Where applicable under Hong Kong law and international data protection standards, we process your personal data on the following bases:

• Contractual necessity: Processing is necessary to fulfill your order, deliver products, and perform our obligations under our agreement with you.
• Legitimate interests: Processing is necessary for our legitimate business interests, such as preventing fraud, improving our services, and maintaining website security, provided these interests are not overridden by your rights.
• Legal obligation: Processing is required to comply with applicable law or regulatory requirements.
• Consent: Where we rely on your consent, you have the right to withdraw that consent at any time.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Logistics and Shipping Providers: We share your name, delivery address, and contact details with courier and freight companies to arrange delivery of your orders.
• Payment Processors: We share necessary billing information with our payment service providers to process transactions securely. We do not store full payment card details on our systems.
• Technology and Platform Providers: We may use third-party platforms for website hosting, order management, email communication, or analytics. These providers access data only as needed to perform their services on our behalf.
• Legal and Regulatory Authorities: We may disclose your information if required by law, court order, or lawful request from a government authority in Hong Kong or another applicable jurisdiction.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including for order fulfillment, after-sales support, legal compliance, and dispute resolution. In general:

• Order and transaction records are retained for a minimum of seven (7) years in accordance with Hong Kong commercial and tax record-keeping requirements.
• Customer account data is retained for as long as your account remains active, and for a reasonable period after account closure.
• Marketing contact data is retained until you unsubscribe or withdraw consent.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors use the website, and support the operation of our online store. Cookies we may use include:

• Essential Cookies: Required for core website functions such as shopping cart management, user session handling, and secure checkout.
• Analytics Cookies: Used to collect anonymized data on how visitors interact with the website to help us improve the experience.
• Preference Cookies: Used to remember your settings and preferences to personalize your experience.
• Marketing Cookies: Used with your consent to deliver relevant advertising and track the effectiveness of our marketing efforts.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website or your ability to complete a purchase.

8. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include the use of secure connections (HTTPS), access controls, and confidentiality obligations for service providers.

However, no method of data transmission or storage over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

9. International Data Transfers

As we serve customers globally, your personal information may be transferred to, stored, or processed in countries outside your country of residence, including Hong Kong and countries where our logistics partners or technology providers operate. We take steps to ensure that any such transfers are subject to appropriate safeguards.

10. Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by us:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal data.
• Deletion: The right to request deletion of your personal data, subject to our legal retention obligations.
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: Where processing is based on your consent, the right to withdraw that consent at any time.
• Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable law.

11. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will take prompt steps to delete such data.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or services. Any revised version will be posted on this page with an updated effective date. We encourage you to review this document periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding our handling of your personal data, please contact us: